Increase your sales with product ratings

Discover how you can increase the conversion rate of your store by adding expert review ratings

star ratings

based on expert reviews

product infographs

see the strengths of your product at a glance

Click here to see the demo
Click here to learn more

SOLUTIONS

Web stores are losing more than half of their customers!

There is a critical step in the sales funnel where consumers know they want to buy a product but are unsure that the product they are looking at is the right one. At this point, customers need some kind of proof – usually in the form of reviews – before they decide to make the purchase.
Seventy-eight percent of all products don't have reviews, which is why many shoppers are forced to leave the online shop and venture off to Google to find the information they need. How many are leaving web stores? To give you an idea, about sixty-one percent of shoppers turn to search engines for product research.

78%
78% of all products in online
stores are missing reviews
61%
61% of all shoppers go to search
engines for product research

Can reviews really retain your customers?

68% of retailers found ratings and reviews to be a most effective tool for increasing sales. Forrester
62% of all U.S. consumers read reviews before buying. lightspeedresearch
70% of Americans say they consult product reviews or consumer ratings before making a purchase. psbresearch
80% of consumers prefer to shop online because it is easier to research products. e-tailing

Adding reviews to a product has a huge impact:

+28%conversion rate
+27%order value
-50%return rate
Products with reviews have a 28% higher conversion rate, 27% higher average order volume and 50% lower product return rates.

User reviews are not enough!

Current solutions focus on customer reviews. This approach suffers from an insurmountable fallacy. Products without reviews are less likely to be bought; therefore, the chance of someone writing a review is smaller. Unless a web store has enough customers taking the risk to buy a product with no reviews, it will have a hard time getting reviews for more than 22 percent of their products. This puts small and medium stores at a big disadvantage!

Increase your sales with expert reviews on your site!

N° Products with reviews
22%user rating78%no reviews average online store
80%expert reviews with Dekiba reviews

Dekiba provides online shops with reviews for eighty percent of their products per vertical. We make sure that 80% of your products have reviews right there on your site. Our review visualizations are based on multiple expert reviews for every product.

Your Benefits when using Dekiba:

Trusted expert reviews.

expert reviews are significantly more trusted System Science

Easier shopping.

With Dekiba reviews, you can offer the right information when shoppers need it the most. Customers need less time and energy when they come to a purchase decision on your site compared to when they leave to do their product research.

More social shares.

Dekiba reviews shine a new light on products. Customers excited by this unique shopping experience are more likely to share it with friends and family.

How to integrate review ratings from Dekiba:

The integration of Dekiba reviews is very easy.

1Get your Authentication Key
2One line of Java script
on your product page.

We also offer access to our API via a Restful service!

Click here to learn more

Dekiba is currently in beta.

We started with a few selected product types and we are expanding our product catalogue according to demand.

TECHNOLOGY

How does Dekiba work?

Dekiba’s technology is based on a combination of algorithms for text categorization and opinion mining that produces many more detailed and accurate results than any solution available so far.

Dekiba analyzes expert reviews and aggregates highly accurate and relevant knowledge about every feature of a product. Using statistical models to interpret and a combine this information, Dekiba can offer very objective ratings and product intelligence.

The keyboard made a quite nice impression
We found the typing experience to be perfectly acceptable
It was impressive how well writing even long texts worked on the keyboard
3/5
3/5
4/5
3.3/5
  1. 1

    Gathering

    We gather multiple reviews for the same product.
  2. 2

    Secret Sauce

    Our algorithms perform a sentiment analysis and calculate the average from all reviews, for every feature.
  3. 3

    Visualization

    We visualize our findings to make them easily accessible.

What technology is in our “secret sauce”?

Our algorithms for text categorizations are inspired by recent advances in neurological research. Utilizing this approach boosted the recognition rates drastically. It takes humans several days of training to gain the same accuracy as Dekiba’s current algorithms.

Most existing solutions use standard binary sentiment classification while we use hierarchical and multi-dimensional sentiment classification. This approach caused the initial development to be much more demanding – but our high recognition rates would not have been possible otherwise.

Dekiba uses machine learning approaches, such as genetic programing and logistic regressions, to optimize self-learning algorithms. This helps us continually improve the scalability, performance, and recognition rates of our text classifiers.

ABOUT OUR TEAM

Who is behind Dekiba?

Dekiba started as two high school friends who decided to turn their passion into a business. Both were guys whom friends and family consulted whenever they needed to buy electronics. They followed new product releases because they were passionate about the topic.After high school, Arnold Keller studied Computational Biology in Austria. In the course of his MBA, Emanuel Schattauer moved to Japan, specializing in Neuroeconomics.

How did Dekiba start?

It all started with a simple problem. During his stay in Japan, Emanuel needed a new laptop. Being proficient in German, English, and Japanese allowed him to do product research in all 3 languages. To make the research more efficient, he developed a system to quantify the results of reviews so that the text’s language didn’t matter. It became obvious: the information gathered would be very useful to everyone in the market looking for a new laptop.

On a visit to Austria, Emanuel convinced Arnold to drop out of the university and join his startup as a co-founder. The combined skills of the two entrepreneurs brought insights that others in the field were missing.
Arnold’s experience with sequencing DNA proved to be invaluable for analyzing text. Many natural language processing and machine learning techniques are employed for computational biology.
Emanuel was captivated by Neuroeconomics. His thesis explored the macroeconomic effects of algorithms employed by the human brain for calculating value over time. His continued interest in the field paid off; several of Dekiba’s most-successful algorithms were inspired by advances in neurological research.

Dekiba is now a team of five people working from different places around the globe: Japan, the Philippines, Europe, and the United States.

What influenced us?

Obviously, our academic backgrounds had a big impact on us. But being immersed with technology since our youth was another strong factor. One rather surprising influence came from us being avid gamers. To illustrate this point, we accumulated a huge database full of dense information. But how could one make all this data intuitively understandable to everyone?
We found out that this problem had already been solved. Visualizing complex information was an essential task for game designers. As an example, game designers had to inform the player about how much damage a weapon caused, how fast it could hit, what magic effect it possessed, and so on.
We decided to build our system on decades of research and optimization. Gaming is a multi-billion dollar industry which taught us so much about how to engage users. For the first time, e-commerce can take full advantage of this data and technology. We believe the online shopping experience is waiting to be revolutionized.

What motivates us?

  • We want to improve people’s lives. One way to do so is by helping them to make better and easier purchase decisions. Additionally, the demand of the market guides us to create something people actually want.
  • Another motivation is to level the playing field for e-commerce businesses. Independent of size, all online shops should be able to provide shoppers with the best information available.
  • Furthermore, we want to contribute to innovation by helping manufacturers focus on creating better products.

Our vision

Today, Dekiba’s technology is excellent at extracting knowledge from reviews. We estimate that our current algorithms are at the level of a 12-year-old. Our goal for the future is to raise our comprehension level to that of an adult. Ultimately, our approach will provide the basis for an artificial intelligence which can understand complex concepts found in news stories or literature.